Specialized Training

• Ascertain specific scope of corporate investigation, security investigation and law enforcement investigation.
• Case management methodologies in incident investigation.
• How to conduct statement and behavioural analysis.
• Interviewing techniques and tactics.
• Report writing workshop and role playing.
• Administrative inquiry and other forms of corporate & business due diligence.
• Investigation Framework and legal considerations.

• Introduction to shrinkage management related to shoplifting, employees dishonesty, administrative error, and suppliers and vendors fraud.
• The ten commandments of shoplifting and its countermeasures.
• Frequent employees dishonesty acts and rationalization.
• Effective preventative and countermeasures for internal and external sources of losses.
• Crime-proofing your retail business operations.
• Investigative techniques and tactics.

• Introduction of security management as an important cost of doing business.
• Straightforward security supervision for non-security professionals.
• Diagnosing specific security requirements and implementing remedial measures when vulnerabilities are observed.
• Creating cost-effective and functional security program.
• Maximizing the security expense as an investment towards future profit.
• Reducing the opportunity of security related-incidents related to people, property, information, money and negotiable instrument and ensuring continued patronage of the customer.

• Understanding the biggest skills gap of today’s security professional in terms of financial planning.
• Implementing security optimization program to satisfy the common question of business owners, “How much security is enough?”
• Developing business and strategic management plans with limited budget.
• Conducting risks prioritization and management.
• Building strategic partnership with the community.
• Negotiating with security service provider and maximizing the contract rate.
• Conducting job-needs-analysis and developing competency-based training program.

• Differentiating the specific scope of safety and security in the organization and finding the area of overlap.
• Fundamentals of safety management as strategic partner of security.
• Conducting safety inspection and why there is a need for security to conduct inspection.
• Understanding the general objectives of safety inspection.
• Understanding security risks which affect the safety of workers.
• Conducting safety awareness and training.
• Conducting accident investigation and job hazard analysis.
• Planning and conducting safety audit.

• Overview on the desired attitude and behaviour of a CCTV specialist.
• The role of CCTV in Building Maintenance as a business enhancer.
• The role of CCTV in Asset Protection as an active measure.
• The role of CCTV in Emergency Management.
• The role of CCTV in Crime Prevention.
• Adopting techniques and tactics in observation, description and identification as a tool for profiling methodology.
• Maximizing the investment by complementing the presence of guard force.
• Conducting trouble shooting of the CCTV system when defect is noted with workshop and actual demonstration.
• Legal considerations on the use of CCTV.

(Exclusive for female participants only. All speakers are female corporate security managers and agency operators)

• Women empowerment and equal opportunity in the field of security
• Managing a business traditionally dominated by male.
• Maintaining, handling, dealing with difficult corporate clients.
• Skills for a successful executive in the business of security.
• Secrets in building a great security team by female security professionals.

• The Ten Commandments in security training program for security and non-security personnel.
• Conducting training-needs-analysis and developing a training module.
• The significance of T.E.A.M. (Training, Education, Awareness & Motivation) model approach in security.
• When and when not to train the security personnel.
• How to quantify the benefit of training and defending your training budget to management.
• Methods in conducting competency assessment.
• Marketing yourself as a security trainer and educator.